Helpdesk: available for a specific user on P2P calls or Meetings, or for all participants and call details. Rate My Call (RMC) by Region: from month-by-region aggregated down to specific locations to users who provide low RMC ratings. There is also and report interactivity to support new scenarios such as: You can find all the details here - Latest changes and updatesĬQD version 3 delivers a near real-time CQD dashboard (latency close to 30 minutes), and uses End User Identifiable Information (EUII), giving admins the ability to zoom in to the user level. Microsoft have released updated documentation to coincide with the Preview of the Call Quality Dashboard (CQDv3)ĬQDv3 improves upon bring access to data in near real time.
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